RingCentral Meetings Integration with Polycom RealPresense Trio conference room phone

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We are a new user of RingCentral and have just added new Polycom RealPresence Trio 8800 conference room speakerphones.  Is there a way to have the Polycom RealPresence Trio have the meeting setup on the phone so as to make it easier to dial into the RingCentral Meeting?
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Craig Lohman

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Posted 6 months ago

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Saadet - Community Support, Official Rep

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Hi Craig,

Could you provide more information? Are you wanting to only dial into the RingCentral Meeting Audio portion? Or are you using the 8800 in conjunction with RingCentral Rooms?
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Craig Lohman

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Thanks!  We are not using RingCentral Rooms.  We are only looking to dial into the audio conference portion of the meeting.
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Saadet - Community Support, Official Rep

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Hey Craig,

Sorry, we don't have an integration like you're looking for. You would simply have to dial the conference number each time, especially if it varies by meeting.
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Craig Lohman

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Seems like this would be a great thing to have.  It would be nice to add the conference room phone to the meeting and then have the meeting be able to show up on the screen of the phone as an upcoming meeting which then could be selected to enter the audio only meeting.
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Saadet - Community Support, Official Rep

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Hey Craig,

Feel free to fill out this template to help our Product Team understand your request and assure it gets more consideration. I'll flip this to a feature request for you.

  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)
  2. A brief description of the business 
  3. A high level description of the product or feature being requested
  4. A typical use case scenario explaining how your business would use the feature
  5. Benefit of such feature
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines
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Craig Lohman

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1. US Account
2. Accounting Firm
3. Ability to utilize new Polycom Real Presence Trio 8800 speakerphone to connect to RingCentral audio only meeting (conference call) in a very simple easy way.  It would be nice to have the meeting invite include the Polycom speakerphone so that it is included in the meeting.  It would then allow our team members to walk into the conference room and look at the Polycom Trio speakerphone and select the upcoming meeting to start the conference.
4. See above
5. The benefit of this would be that our teammembers can quickly join a RingCentral meeting from the Polycom speakerphone without having to find the dial in number and the meeting number.
6. N/A
7. Approximately 20 users.
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msher

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I agree.  But even easier,  I want to see the call me feature with RC Rooms.  So, that the meeting can just call the phone already in the room rather than using the inferior Computer audio over a USB speaker and Mic.
(Edited)
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Will Simon

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We'd also be interested in this.
  1. US
  2. Post-production
  3. Ability to use the Polycom 8800 natively with RC Meetings as the primary audio interface
  4. While in a RC Meeting, the 8800 would provide both the mic & speaker functionalities of the meeting
  5. Easy of use, superior call quality, 
  6. N/A
  7. 300+