RingCentral Phone Favorites Disappear

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  • Updated 6 months ago
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I am using the Windows version of RingCentral Phone and recently realized that my contacts I have identified as Favorites do not stay favorites for any contacts from an Outlook shared public folder.  I am able to add contacts without any problem, but they disappear the next time I restart the computer and app.  Is anyone else experiencing this issue?
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Craig Lohman

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Posted 6 months ago

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Dan Fenlon

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yes same here. very annoying
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Saadet - Community Support, Official Rep

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Hey Craig and Dan,

Please open a case so we can investigate this.