Salesforce Integration: How do I get the field RC Logging Type to auto fill?

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Salesforce Integration: How do I get the field RC Logging Type to auto fill with the same Task Subtype value? Right now all of our RC Logging type fields are blank so when I click on the "My Calls Today" report nothing shows up. 
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Mariah Hardy

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Posted 4 months ago

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Mary Rose, Official Rep

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Hello Mariah!

There's no option to auto fill it because it is a custom field, you will have to manually enter.
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Mariah Hardy

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Can I use a workflow rule, then?