How to schedule callback solution?

  • 0
  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)

This conversation has been merged. Please reference the main conversation: RingCentral Contact Center

Does RC offer this?

after being informed of longer-than-average wait times, can opt to receive an
outbound callback from an agent once he or she is freed up to assist the
Photo of Francine Schulke

Francine Schulke

  • 122 Points 100 badge 2x thumb

Posted 5 years ago

  • 0
  • 1
Photo of Danno

Danno, Champion

  • 29,936 Points 20k badge 2x thumb
Yes, but it is with their InContact Call Center package.
Photo of Mike

Mike, Official Rep

  • 94,910 Points 50k badge 2x thumb
Danno's correct. the Office and Professional plans do not include this. If you'd like to learn more or requet info about the RnigCentral Contact Center (inContact) visit this page:

This conversation is no longer open for comments or replies.