How to schedule callback solution?

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Does RC offer this?

Customers,
after being informed of longer-than-average wait times, can opt to receive an
outbound callback from an agent once he or she is freed up to assist the
customer.
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Francine Schulke

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Posted 4 years ago

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Danno, Champion

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Yes, but it is with their InContact Call Center package.
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Mike, Official Rep

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Danno's correct. the Office and Professional plans do not include this. If you'd like to learn more or requet info about the RnigCentral Contact Center (inContact) visit this page: http://www.ringcentral.com/contact-center/overview.html

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