- Account type : Office Premium 2 - 19 lines
- Related case number 06206383
- Detailed description of problem : customer wants to have a section on the online account where they can put all missed calls and provided which extension they went or if it only within the IVR prompt
- Goal: for efficiently getting the data for reports information on the activities inside their phone system.
- Previous troubleshooting steps taken: advised customer that only the super admins can view all missed calls, customer want to have a section similar to an extension where all missed calls can be stored.
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