Section where we can store only missed calls

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  • Updated 10 months ago
  1. Account type : Office Premium 2 - 19 lines
  2. Related case number 06206383
  3. Detailed description of problem : customer wants to have a section on the online account where they can put all missed calls and provided which extension they went or if it only within the IVR prompt
  4. Goal: for efficiently getting the data for reports information on the activities inside their phone system.
  5. Previous troubleshooting steps taken: advised customer that only the super admins can view all missed calls, customer want to have a section similar to an extension where all missed calls can be stored.
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CARREON, Employee

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Posted 10 months ago

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