This conversation has been merged. Please reference the main conversation: User Settings: Disable call waiting while on a call.
There is no way to disable the "Beep" when a new call is coming in while Im on the phone. Its extremely distracting to the point where I have to ask my customer to stop talking until the other call goes to voicemail. This is unacceptable. One of two features needs to be implemented. Either there needs to be an option to send all new callers immediately to voicemail when extensions are busy, or there needs to be a way to disable the auditory notification that a new call is coming in. This question has been asked for THREE YEARS NOW and a change has not been implemented. Im not holding my breath.