Separating Messages & Notifications within Roles

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  • Updated 5 months ago
Opened case 06957338 to see if Notification settings could be restricted from user access without denying them access to their voicemail greetings. We applied a custom role with Messages & Notifications unchecked. This denied access to Notifications, but also denied access to voicemail settings (greetings). We need to enforce fax notification settings as admins, not letting users change these settings. Users need to access their voicemail in order to change their greetings. These settings are bundled in Roles. Would be great to separate them.
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Jhan

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Posted 6 months ago

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Luke, U.S. Tier 1 Support

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To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:

  • Number of Digital Lines on the account:
  • Account type (U.S., Canada, UK, AT&T, Telus, British Telecom):
  • A brief description of the business you perform:
  • A high level description of the product or feature being requested:
  • A typical use case scenario explaining how your business would use the feature:
  • Benefit of such feature:
  • Include any related support case number if applicable:
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Jhan

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Number of Digital Lines on the account: 125
Account type (U.S., Canada, UK, AT&T, Telus, British Telecom): US
A brief description of the business you perform: Financial Services
A high level description of the product or feature being requested: User Role Definitions
A typical use case scenario explaining how your business would use the feature: We would be able to enforce email notification settings (admin-only) while giving users the ability to set custom voicemails when out of office.
Benefit of such feature: Compliance technical controls.
Include any related support case number if applicable: 06957338