Serious SMS issues

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  • Updated 6 months ago
We are having a lot of issues with the application when it comes to SMS messaging. We have huge chunks of messages that randomly get deleted . Hopefully you offer a feature soon hat we can log in on the website and are able to see ALL of the messages sent through this feature as we really rely on being able to look back on these messages months later for billing purposes. This will be a huge thing for daily operations to be able to run smoothly. We have reached out to Tech support and have gotten nowhere.
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Front Desk Managment

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  • Frustrated

Posted 6 months ago

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Saadet - Community Support, Official Rep

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Check out our Archiver feature for keeping a record of all your messages. It sounds like your account may be hitting 5,000 text messages. Please see our Message & Data Storage/Retention Policy