SMS: Enable users to send SMS from company phone number

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Enable Users to send SMS from the company phone number!  Our company does a lot of texting w/ Clients, especially in today's "work from home" world.  Those Clients get VERY confused when our team texts them and they see different numbers...without this feature, we might as well get rid of RingCentral and go back to personal # usage since I can find free/less expense services elsewhere.
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Tim Cousins

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Posted 1 month ago

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John Gallucci

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How would the external recipients be able to respond to the specfic sender?
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Tim Cousins

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We don't always need them to text to a specific sender...it's fine for that reply to come to the admin account.  A for example:  we send leads links for applications and our calendars to set up times for us to call them.  I'd like my users to send those messages from our company.  If the lead replies, that's ok, but they are usually replying with issues, etc...they aren't replying and needing to have a conversation with specific people.