SMS not working with Google Extension

  • 0
  • 1
  • Question
  • Updated 4 months ago
  • Acknowledged
  • (Edited)

So the sms function stopped working for some reason through the google chrome extension below is a screenshot of the error it says it needs a valid phone number. ( I am the Admin)

I tried uninstalling and reinstalling the app rebooting the computer & uninstalling rebooting on my mobile device and I'm still getting the same error i've tried multiple phone numbers and still the same error. 

 so I don't understand why it's not working I tried using the chat service with ringcentral and they were not able to help me and was escalated to another department. Is there anybody out there 

that can help!

Photo of Bernie Torres

Bernie Torres

  • 70 Points

Posted 4 months ago

  • 0
  • 1
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 8,586 Points 5k badge 2x thumb
Hi Bernie, 

I see that you opened a case with our tech support team, were they able to resolve the issue?