This conversation has been merged. Please reference the main conversation: Fax: Bring back, or add additional fields to customize fax cover sheets
The new desktop app is virtually worthless to send faxes using the Fax Editor which it does not have. The beauty of Softphone was that you could attach a PDF and put signatures anywhere with the stamp. Then it saved the transmissions in a folder on your computer so you had a record of them accessible in the Inbox window. Basically for me, the new desktop app does nothing for me and I had to get technical support to load it on my new computer. Otherwise I would have to find a different service.