Sorting by name on phone presence.
Is it possible to sort all of the names that you add into your phones physical presence (including sidecar) by name, or do you need to rearrange them manually? If it isn't currently possible, can we add this as a feature request for standard accounts?
Is it possible to sort all of the names that you add into your phones physical presence (including sidecar) by name, or do you need to rearrange them manually? If it isn't currently possible, can we add this as a feature request for standard accounts?
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130 Points
Posted 2 years ago
Danno, Champion
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28,560 Points
Unfortunately, manually is your only option - b/c of the nature of presence keys on a hosted system.
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532 Points
Can you insert a "blank" key in between programmed presences so you could add a new one in alpha order?
Danno, Champion
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28,560 Points
Not sure if this is the case for all phone models, but with the Polycom phones - no. Even though you're asked if you want to keep it blank, before saving, the system still collapses the keys.
Saadet, Employee
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68,092 Points
Hey Lisa,
I flipped this to a feature request for other members to vote on!
I flipped this to a feature request for other members to vote on!
- 60 Points
Kinda crazy this isn't already a feature. Makes my life very difficult...
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94 Points
Event if this feature doesn't get a lot of votes it is a critical feature for clients that have receptionist phones with a long list of extensions.
Current option to manually adjust the list every time there is a new user or name change is unproductive.
Current option to manually adjust the list every time there is a new user or name change is unproductive.
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164 Points
I agree with all of the previous comments. Being able to alphabetize would be a wonderful feature.
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