Speed Dial programing on a Polycom VVX 411

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  • Updated 2 years ago
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Can I program my direct dial buttons on my Polycom vvx-411 on my computer or do I have to do it manually on the phone itself?
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Jerry Jones

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Posted 2 years ago

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RC-Installer, Champion

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Hi Jerry,  in the ring central environment the best way to do speed dials is to create virtual extensions and then assign them to the buttons using presence features.

I do this for all my customers.  Setup a template to turn off necessary items like hold music and voice mail.

Then activate the extension and assign away

Make sense?

Certified RC consultant
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Ben Price

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Thanks for this, Chuck, but don't the virtual extensions incur monthly charges?
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Saadet, Employee

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Hey Ben,

You can learn more about this by visiting our FAQ thread

It's always best to go over these kinds of details with your Account Manager