Stop stealing focus in Zendesk

  • 0
  • 1
  • Idea
  • Updated 6 months ago
When opening a ticket on Zendesk, the Ring Central integration steals focus, so rather than typing in the response box, you type into the login with phone number box.
Photo of Devon Dickson

Devon Dickson

  • 80 Points 75 badge 2x thumb
  • Annoyed

Posted 12 months ago

  • 0
  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 39,126 Points 20k badge 2x thumb
Hi Devon,

Could you provide an example of what you're referring to?
Photo of Devon Dickson

Devon Dickson

  • 80 Points 75 badge 2x thumb
Photo of Harriet Edwards

Harriet Edwards

  • 60 Points
any update on this?
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 35,356 Points 20k badge 2x thumb
Sorry, Harriet. I don't have an ETA on if/when this might happen