Call Recordings: Store calls longer than 3 months

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  • Updated 4 years ago
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Merged

This conversation has been merged. Please reference the main conversation: RingCentral Archiver (for Dropbox, Google Drive and SFTP)

Those of us using call recording features sometimes need them saved longer than 3 months.  Downloading the calls daily is cumbersome to say the least.  I think you should offer the option to purchase additional cloud storage so these recordings can be saved for up to a year.  This would still allow users to use your interface which works wonderfully, and not have to download and manage their own recordings.  
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May Sharky

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Posted 5 years ago

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Mike, Official Rep

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Interesting Idea!  Thank you for the suggestion. 


Mike 
I love the idea of storing the recordings in cloud service, however you may need to spend times in finding out and managing recordings in thousands of them.

The RingRecording app solves this problem in an elegant way, now you can instantly listen to the recordings anytime and anywhere!

Key benefit
  • Connect with your RingCentral account seamlessly
  • Access all call recordings at your fingertips
  • Play back any call recordings on demand
  • Search what you need instantly
  • Use both in your iPhone and iPad
  • Free
Download it from link https://itunes.apple.com/app/ringcentral/id1090317287?mt=8 or search “RingRecording” in AppStore. 

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