SUGGESTION: Deleted Voice Mail access from within admin account

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  • Updated 7 months ago
Acct Type: US
Health Share/Medical
It would be convenient if could listen to "deleted" queue call voicemails without having to log out of admin account and then back in to a specific queue - over and over for each queue. ADDITIONALLY, a great feature as an admin would be to have a master password to each extension to be able to pick up voice mails there when an employee is out sick or other such circumstances.
Detail Use: Designated users access the voice mails of a particular queue every morning and delete them after they are handled. I have noticed from my logs that many of these VMs are not being answered. I need to check the deleted voice mail to see if there is a specific circumstance that would not require a call back. I need to do this for every queue and to log out and then in to each queue every day is a considerable time waster, hence my request.
Thanks for considering it!
We have about 10 lines and 5 queues 
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Akiva Pearlman

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Posted 7 months ago

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