Too Easy to Delete Numbers

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  • Idea
  • Updated 8 months ago
When deleting numbers - not only have a 2 step process, but have them be in a repository in the User Interface so that numbers are not easily deleted.  The trashcan has meant to the IT team deleting it from the User  but not completely from the portal.  We have been successful to get the numbers back with RC Tech Support - but would like to avoid the issue.  
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Pizza Properties

  • 70 Points

Posted 1 year ago

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Shaun Newell

  • 70 Points
I just deleted a number from a group expecting it to go back into my unassigned pot to be used for an IVR menu.

Nope, completely deleted >:(
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Saadet, Employee

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Oh no! :( Contact our Support Team ASAP :) Recently deleted numbers go into quarantine, they should be able to find it and get it re-added to your account