Tracking Text Messages in the Reporting Performance Section

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This conversation has been merged. Please reference the main conversation: Provide log report for SMS texts

US Account, MS Company. 

In the Reporting Performance there should be a section that tracks the number of texts messages both sent and received. 

Our team both calls and texts and there is currently no way of tracking the success (or not) of their texts. 

In order to properly measure their call #'s vs texts it would be helpful to have this information as readily as the phone metric 
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Robyn Watkins

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Posted 4 months ago

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