Transfer Call: Is it possible to retrieve a call that I transferred?

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  • Updated 3 years ago
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Polly

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Posted 3 years ago

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Rob Benn-Frenette, Champion

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No, it is not possible to re-retrieve a call.
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Danno, Champion

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You can do it from a RC phone set.  I do it all the time.  e.g., I answer a call, I depress the Xfer key [not the bxfer], the caller is put on hold (line blinks red), I dial the extension number and the user doesn't answer or I get their VM - all I need to do is depress the blinking line key to get the caller back. 
(Edited)