Turn off Auto Update on RC Meetings App

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  • Updated 7 months ago
We are a commercial real estate firm with offices all over the US.  We have recently deployed RC to almost all of our offices.  One of the service we provide all of our remote offices is software updates and deployment via PDQ system.  We have had RC disable the Auto-Update feature on our account so we can control the timing of updating the RC for Windows software.  We would like to have this feature also available for the RC Meetings app.  Again this would provide our IT department the ability to determine who, when where and how we roll out a new version of the RC Meeting app.
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Jeff Mitchell

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Posted 7 months ago

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David Parent, Champion

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Hi Jeff,

I'm interested in disabling the auto-update feature on the phone app as well. How did you accomplish this? Contacted support, account manager?

-David
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Cecile Glassy, Champion

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It is a feature request (above)  
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David Parent, Champion

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Hi Cecile, Who do I contact.. regular support?
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Jeff Mitchell

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I would say start with support.  I was originally told by our implementation consultant  that there were command line switches to add to the MSI installer that would turn off the auto update.  When I pursued the matter further with Customer Support I was told they could disable it our company account.  But it only currently relates to RC Phone.  There is currently no similar switch for RC Meetings.
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David Parent, Champion

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Thanks Jeff.