Two people on a call, how to dial in a third person?

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  • Updated 3 months ago
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If I am on a call with an individual, how can I bring in a third caller without having to use conference feature? 
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Deborah Large

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Posted 3 years ago

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Danno, Champion

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Are you on a desk phone. mobile APP or RC4W APP?
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Danno, Champion

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I just re-read your question and want to make sure I understand.  When you say "conference feature" are you referring to RC meetings or the actual Conference feature?
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Deborah Large

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I am aware of the RC Meetings set up. I am stating when I am currently on a phone call with a colleague, how can I add a third person to our call without having to use the RC Meetings or set up a conference. Similar to if I was on my cell phone and I wanted to add a third caller to the call.

Deb
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Danno, Champion

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Polycom VVX 310/410
1.
With the first person on one of your lines
2. Press More and then Confrnc. The active call is held.  
3. Call the second person.
4. When the second person answers, press More and then Confrnc to join everyone in a conference.
(Edited)
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Danno, Champion

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(Edited)
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Deborah Large

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Thank you so much! This was a huge help! :)
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ADMIN

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How is this done with RingCentral for Windows?
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ADMIN

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Thank you I did find the information. Click the "+" icon, dial the extension of the person you want to add, then when they answer, click the "+" again on their call.

https://support.ringcentral.com/s/article/8051?language=en_US
(Edited)
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Chris Pantier

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But it cannot be done on the app with mobile phone.. That would be a huge addition. Keeps the call recording instead of loosing it when you switch to Cellphone to use the merge button. Thought that would have been something they could do... 
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Saadet, Employee

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Hey Chris, you should be able to do this on the RingCentral Mobile app :) Try it out and let us know!

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Juan Villicana

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How do you do this using an ATA adapter 
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Saadet, Employee

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Hey Juan, I would check with our Tech Support team if this is possible.