Use Desktop App only to dial-out from Deskphone, not PC's microphone/speaker

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New family member here... I would like to use the desktop application to dial out phone numbers from my email, quickbooks, etc, but the call should be placed on my deskphone, not my computer's microphone/speakers.

I know there is an option called RingOut available in the webportal (not in the desktop application for some reason?) where I can put in two phone numbers and it would connect me. I could technically just put in the phone number that goes my private extension as a workaround, but I'm sure that's not how it's supposed to be that I need to type my number each time.

Thanks so much.
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Naftali W

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Posted 3 weeks ago

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Chris Verdin, Champion

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You can do it from the desktop app.


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Lee

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You can also use the RingCentral for Chrome plugin. You can set it to use your RingCentral phone to dial out.
 
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Naftali W

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Thanks so much. I was using the Gilp app, which does not have this option. I downloaded the softphone, and now I see it.