RingCentral Meetings: limit reached

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  • Updated 3 years ago
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Limit of Ringcentral meeting participants
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Christoph Mueller

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Posted 3 years ago

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Christoph Mueller

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Hello, I recently held a video meeting with RingCentral. I have also reached out to support, but nobody has gotten back to me yet....Within the online description RingCentral claims 50 participants can join in the Video meetings, however, our limit was reached at 4! This caused a lot of difficulties during our meeting, since team members weren't allowed to join the meeting once 4 people were within the call. Please advise on what is causing the issue and more importantly how to fix it.
(Edited)
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Mike, Official Rep

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Hi Christopher, it looks like you are on the Office:Standard plan which has a 4 person limit. Below are the limits for the three Office plans. The image may be hard to read, but you can click on it to enlarge, or click the url below. 

Standard: 4 people
Premium: 50 people
Ultimate: 75 people
http://www.ringcentral.com/office/plansandpricing.html
(Edited)
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Sandor Lenner

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Are there any limits to the # of participants for conference calls?


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Mike, Official Rep

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Each plan above allows you to have up to 1000 participants for regular conference calls.