This conversation has been merged. Please reference the main conversation: Need to be able to download and save SMS text conversations.
A brief description of the business : not discussed
A high level description of the product or feature being requested: To view incoming and outgoing SMS on Call Logs
A typical use case scenario explaining how your business would use the feature: customer would go to call logs and be able to see both the incoming/outgoing sms, which extensions sent/received message, and its result.
Benefit of such feature: ease of use, visibility, troubleshooting purposes.
Number of Users and/or Digital Lines: 40 users / 39 digital lines
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