Voice Mail Internal Company (US)

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  • Updated 4 months ago
When I receive a voice mail that I want handled by another colleague in my business, I transfer the voice mail to that person.  Over the past 30 years of using VM every other provider permitted me to add a message for the recipient of the transferred VM so they know how to proceed (e.g., "call this person (who left the original VM) back and schedule a meeting on Tuesday", etc.).  I consider this feature a basic requirement. of a business phone system provider.  Because I travel and my colleagues do not spend their days on e-mail, the work around that was suggested to me by my implementation specialist to do this transfer via e-mail is not practical.  Ring Central is a phone solution for my business, not an additional e-mail provider.  Please let me know if this basic VM feature is in development and when I can expect it to go live.  Thx.
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  • that the sales team at Ring Central misrepresented the service.

Posted 5 months ago

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Becky - Community Support, Official Rep

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Thanks for this idea!
The Product Team is not focused on this issue at this time, but we will share this with them and update you when we learn more about this specific feature.