Web Cam Stopped Working with RingCentral

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  • Updated 3 months ago
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  • (Edited)
We had been using an AUDSOM AW615 webcam for video meetings and all of a sudden it stopped working with Ring Central, but still works will all other video chat/meeting software. Wondering why a camera that formerly worked with your software all of a sudden would stop but still works with everyone else?
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Jennifer Sikorski

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Posted 5 months ago

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Jessica - Community Moderator, Official Rep

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Hey Jennifer, 

It doesn't look like our Community members have seen this happen before :( I would recommend opening a case with our Technical Support team just to make sure everything is set up correctly! 

Open support case online
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Victoria Lockard

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I have this issue as well! Has happened many times this year.