What is the best way to add new line of service and order a new desk phone?

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I have added 3 new users, phones, digital lines. I ordered the phones separately from the user creation. It made if difficult to complete and assign phones. One support tech had me change the newly created user to use a soft phone app. The next tech when i had to do the 2nd one a day later had me unassign the recently created number.. I did this backwards and I'm looking for the proper documentation to adding new line of service with a desk phone.
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Mike Dickson

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Posted 1 year ago

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Saadet, Employee

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Hi Mike! Sorry for the frustration :( I would suggest going over this KB that walks you through adding a New User with a Deskphone
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Mike Dickson

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Thank you.