QoS Test: What "plug in" do I need to run a call quality test?

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Paul Waldon

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Posted 5 years ago

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Kim, Alum

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Official Response
To run the ones from RingCentral's website, it uses Java. Also see the links provided under the QoS topic. If you cannot access ours, there are other options for you if you google it.  

It requires a Java Plugin.  It will run on the following browsers that have a recent version of Java.

  • Firefox version 36 or higher (Windows and Mac)
  • Safari version 6.2 or higher (Mac)
  • Internet Explorer 11 or higher (Windows XP, 7, 8 or higher) - Although not recommended to use I.E.