Where can I find the physical address of my phone number so I can transfer it?

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  • Updated 8 months ago
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I would like to find the physical address of the my phone number so I can transfer it. Where is it in my account at Ring Central?
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ONE HUNDRED

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Posted 8 months ago

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Jan Ferguson, Channel Partner, Champion

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Your question is ambiguous...are you referring to the MAC address, or the IP address? What do you mean by "physical address"? How are you trying to transfer it and to what?
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ONE HUNDRED

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street address
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Jan Ferguson, Channel Partner, Champion

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If you are an administrator, you would find that under Company Info then Company Address in the RIngCentral portal.
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ONE HUNDRED

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Ring Central has a po box in my records. yet they are rejecting the transfer. Ring Central wants a physical address (aka street address). Those fields are blank. Support cannot help. Who knows where the address is located?
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Chris Duquette, Champion

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only place i know of physical addresses showing up are in the e-911 for emergency services, otherwise all the other stuff should be able to be changed under the billing tab right? payment, billing address, shipping addresses, etc.
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RC-Installer, Champion

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Use the physical address setup in your RC account.  The billing address should do.

You are trying to port the number away from RC correct?
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Jan Ferguson, Channel Partner, Champion

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Chuck,

I think they might need it to record a possible address change, possibly for E-911. I've never found where the physical address of the phone was needed for porting.
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ONE HUNDRED

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Ring Central has a po box in my records. yet they are rejecting the transfer. Ring Central wants a physical address (aka street address). Support cannot help. Who knows where the address is located?
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Brandon, Champion

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If you are trying to port out it would be your address as shown in your billing info.
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Saadet - Community Support, Official Rep

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I don't see a port out request on your account. You will need to talk with our Porting Team - you can reach them at 888-898-4591, Option 4. They will be able to assist you with getting the port out process started.