Integration: Zoho CRM

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  • Idea
  • Updated 5 months ago
  • Implemented
  • (Edited)
We need Zoho CRM integration capability. Zoho Support is integrated with Twillio and I suspect Zoho CRM will follow shortly. We have been a Ring Central user for over 5 years but when the Twillio.Zoho CRM integration is ready, we will be switching, if Ring Central does not support a similar solution. This feature is available with Salesforce but I suspect there must be an exclusivity agreement between Salesforce and Ring Central that is is preventing the project. If so, that was a bad decision. Zoho CRM is growing much faster than Salesforce.com and is a lower cost product, with better features and flexibility.
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Randal Gast

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Posted 4 years ago

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David Lee

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Official Response
We now offer a CTI integration that Zoho built.  To access this, please visit https://developer.ringcentral.com/app-gallery.html#/app/zoho