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Question

Call Archiver doesn't work properly

  • June 15, 2020
  • 1 reply
  • 258 views

Why doesn't the call archiver work properly?

Every few days I have to go into the Archiver and check for Failed calls over the last week or so and then manually do a Bulk Retry. This has been going on since we joined RIng in 2017. Can this not be resolved? We need all calls archived to Dropbox for Compliance.

1 reply

Mary-Community_Moderator
Community Manager
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Hi Stephen,

Please reach out to Tech Support so they can check if there is a known issue about this.