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New Participant
January 22, 2021
Question

Call queue not show up

  • January 22, 2021
  • 1 reply
  • 184 views

Issue I have is while I am on the phone, people call the "Call Queue" that I am member of, the call does not show up on the display for me to pickup. Basically I would like to answer call queue while I am on active call.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 22, 2021

    Hello Charlson, do you answer cals on the RingCentral app?