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New Participant
Jan 22, 2021 5:49 PM UTC
Question

Call queue not show up

Issue I have is while I am on the phone, people call the "Call Queue" that I am member of, the call does not show up on the display for me to pickup. Basically I would like to answer call queue while I am on active call.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 22, 2021 6:47 PM UTC

    Hello Charlson, do you answer cals on the RingCentral app?