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Question

Changing main account holder

  • June 12, 2023
  • 1 reply
  • 421 views

I am the account holder on our company account. I am leaving at the end of the week so want to make my replacement the main account holder and allocate her my extension. She already has a different extension allocated to her and it won't let me change my extension to her as her email is already in use. Can you help? Thanks

1 reply

Mary-Community_Moderator
Community Manager
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Change her user extension's email to a dummy first. In that way, you can use her email to your extension.