Skip to main content
Question

Deleted Account Information,

  • June 15, 2021
  • 1 reply
  • 968 views

Hello,


If a user is deleted, and the recreated and reassigned the same extension, is there any way to recover their information (texts, contacts, etc.)?


Thank you,

Sean McGrath

,

1 reply

  • June 15, 2021

Hello @Sean McGrath! Once the extension user has already been deleted. You can no longer retrieve all the messages and contacts.


We would highly suggest posting this as an idea. Click this link https://ideas.ringcentral.com/ideas.. Thank you!