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New Participant
Jun 15, 2021 6:57 PM UTC
Question

Deleted Account Information,

Hello,


If a user is deleted, and the recreated and reassigned the same extension, is there any way to recover their information (texts, contacts, etc.)?


Thank you,

Sean McGrath

,

    1 reply

    Jun 15, 2021 8:18 PM UTC

    Hello @Sean McGrath! Once the extension user has already been deleted. You can no longer retrieve all the messages and contacts.


    We would highly suggest posting this as an idea. Click this link https://ideas.ringcentral.com/ideas.. Thank you!