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New Participant
May 26, 2023 12:16 AM UTC
Question

Do I need to add a user and pay for it?

I am the admin/owner on our account and I don't use the system at all. However I would like to add one of the team members to the account to make calls and I would like them to have a separate username and password. Possible without paying for a separate user?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
May 26, 2023 4:11 PM UTC

Hi @IBRAHIM HUGHES, there's no additional charge for adding a user extension, but if you need the extension to make and receive calls, a user extension with DigitalLine must be purchased.

https://support.ringcentral.com/article-v2/adding-mvp-user-extensions-admin-portal.html?brand=RC_US&product=RingCentral_MVP&language=en_US