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The First Step
February 11, 2021
Question

Employee Turnover

  • February 11, 2021
  • 1 reply
  • 167 views

We are new to RingCentral and was looking for some best practice guidance. On the sales side of our organization there is quite a bit of employee turnover. There are times when a licensed extension could be unused for weeks. Since the employees' DID's are provided to customers, when an employee leaves we do not want the calls to go unattended. I have implemented some work arounds but they seem a bit time consuming. Any ideas would be appreciated.

Thank you

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    February 12, 2021

    Hi @Susan Pieroni, Can you tell us what specific behavior of the system would you like to achieve?