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New Participant
Oct 17, 2019 8:16 AM UTC
Question

Hold Music

There is a list of available music on hold files within the web interface. I would like to be able to download all of them to create custom music and message on hold. Asking RC Support I was told that this was not possible.


However, this post: https://community.ringcentral.com/ringcentral/topics/hold-music-sg4jkrw3i48lm


Seems to prove otherwise. If anyone knows how to download the files, please tell me. I would appreciate it.


Thanks

1 reply

The First Step
Jul 30, 2020 4:29 AM UTC
Hey Randy,

That particular thread is 3 years old. We do not offer the ability to download the list of default hold music we offer