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Question

How in the world can I speak to a customer service representative that isn't a computer

  • December 14, 2020
  • 7 replies
  • 989 views

I need to update my billing information but I keep getting an error message. Can someone help!

7 replies

BeckyH
Community Manager
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  • Community Manager
  • December 14, 2020

What is the error message that you are getting? If there is an issue, we'd like to be sure to fix it.
In the meantime, we will reach out to your account manager and ask them to connect with you.


  • Author
  • New Participant
  • December 14, 2020

Thank you.


How do I know how many extensions I have in my current service plan?




  • New Participant
  • January 8, 2021

I have the same problem. Can you help me?


I would like to speak to a person in management



Having issues updating a new credit card to our account


@Becky-Community_Manager I need to speak to a customer service rep as well. My issue is that when people call and my phone goes to voicemail, it says someone else's name even though the settings say my own name for the VM message.