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The First Step
Dec 14, 2020 5:54 PM UTC
Question

How in the world can I speak to a customer service representative that isn't a computer

I need to update my billing information but I keep getting an error message. Can someone help!

    7 replies

    BeckyH
    Community Manager
    Community Manager
    Dec 14, 2020 6:28 PM UTC

    What is the error message that you are getting? If there is an issue, we'd like to be sure to fix it.
    In the meantime, we will reach out to your account manager and ask them to connect with you.

    The First Step
    Dec 14, 2020 6:29 PM UTC

    Thank you.

    New Participant
    Jan 8, 2021 7:06 PM UTC

    How do I know how many extensions I have in my current service plan?



    New Participant
    Jan 8, 2021 8:35 PM UTC

    I have the same problem. Can you help me?

    Participating Frequently
    Jan 11, 2021 10:28 PM UTC

    I would like to speak to a person in management


    New Participant
    Jan 19, 2021 3:05 PM UTC

    Having issues updating a new credit card to our account

    New Participant
    Jan 28, 2021 12:03 AM UTC

    @Becky-Community_Manager I need to speak to a customer service rep as well. My issue is that when people call and my phone goes to voicemail, it says someone else's name even though the settings say my own name for the VM message.