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New Participant
Jan 14, 2021 6:42 PM UTC
Question

I am having difficulty with live chat and opening a new case. Would someone from RC contact me.

On my screen there is no orange "button" to click on to access live chat. When I go to create a new case, I am allowed to confirm my information but that is it.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 14, 2021 7:08 PM UTC

    Hello Christin,

    Go to https://support.ringcentral.com/ and click the chat icon on the bottom right of your screen to start a chat. Let us know if it's successful or not.screen-shot-2021-01-15-at-30507-am.png

    New Participant
    Jan 18, 2021 10:45 PM UTC

    I am ring central customer Stephen Seabron 202-792-0112. I need to talk to an account manager about changes I need to make to my account. My cell # is 202-365-2961, email is smseabron@aol.com. Please respond