Question

I am having difficulty with live chat and opening a new case. Would someone from RC contact me.

Forum|Forum|4 years ago
January 14, 2021
1 reply
457 views

Christin2350811004
New Participant

On my screen there is no orange "button" to click on to access live chat. When I go to create a new case, I am allowed to confirm my information but that is it.

+1

Mary-Community_Moderator
Community Manager
Forum|Forum|4 years ago
January 14, 2021

Hello Christin,

Go to https://support.ringcentral.com/ and click the chat icon on the bottom right of your screen to start a chat. Let us know if it's successful or not.

Like

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded