Hello, When I don't use my Ring Central App on my I-Phone for a few days it logs me out of the app (I have to re-enter my password to use it). And due to this I am missing calls. Is there a setting that I can change so that it never logs me out? I have looked but cannot find one.
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Due to security concern, users will be logged out if the app was not be opened or no incoming call for 7 days. Currently, there is no setting to change it.
The workaround is that at least open the app for once in 7 days.
The workaround is that at least open the app for once in 7 days.
I have users who are convinced that their app logs them out when their colleague's doesn't......I am in the process of getting some facts/logs around this but in the meantime s there anywhere where the 7 days is recorded or could it potentially be different for different users?
We are in the UK, using the ring central app on mobiles and desktop.
Thanks.
We are in the UK, using the ring central app on mobiles and desktop.
Thanks.
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