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New Participant
Mar 23, 2023 8:42 PM UTC
Question

Is it possible to have 1 account but 2 distinct phone numbers callers can use?

Hi,


I have a question, but let me give some context first.


My account currently has only one "main" line. My organization would like to add another distinct phone number to be managed under the same Admin account. Is that possible? And if so, what steps do I need to complete?


Thanks

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Mar 24, 2023 3:31 PM UTC

Yes, you can have multiple numbers with the same function as the main number. You have to follow the process on how to Add a Company Number to the RingCentral Account. On step 8, select Auto-Receptionist.