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Question

Log-in without device verification

  • February 15, 2020
  • 1 reply
  • 254 views

I have a new computer. I can't log-in because I don't have access to the email I have on file. Is it possible to log-in without verification of the device?

1 reply

BeckyH
Community Manager
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  • Community Manager
  • February 19, 2020
Ron, 
I checked in with our product team and they indicated that we need email at least to log-in - we're not able to verify device type. 
Hope this helps, but if we can help further, please reach out!