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Is there a way to create a log in for a receptionist, who will answer Main Number only, without having to add a new number?

We are just wanting to allow them the capability to answer the main calls, but not have access to our extension or chat. Anyone has any insight into how we can manage this, without adding a number for them?

Hi @SH2400 ,

To set up a login, having an extension is necessary because calls require a license to be properly routed. So, unfortunately, this option isn’t available without one.

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