I need to add more than 10 members into a simultaneous call queue. How can I accomplish this?
more than 10 members in a simultaneous call queue
Userlevel 3
You have to contact the account rep - it’s a switch on the back-end they have to flip. They will ask the usual questions as to why… typical RC.
Good luck.
Userlevel 2
Call Queues will ring up to 20 members simultaneously. If your account limitation is set at 10, like Joe, mentioned, call customer support.https://partnersupport.ringcentral.com/article-v2/Call-Queue-Overview.html?brand=RC_US&product=RingEX&language=en_US
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