more than 10 members in a simultaneous call queue | Community

I need to add more than 10 members into a simultaneous call queue. How can I accomplish this?

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You have to contact the account rep - it’s a switch on the back-end they have to flip. They will ask the usual questions as to why… typical RC.

Good luck.

Call Queues will ring up to 20 members simultaneously. If your account limitation is set at 10, like Joe, mentioned, call customer support.https://partnersupport.ringcentral.com/article-v2/Call-Queue-Overview.html?brand=RC_US&product=RingEX&language=en_US

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