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Question

Need more ring time

  • February 12, 2021
  • 2 replies
  • 1447 views
S

I need to change the amount of rings before a call is transferred to our cell phone. We get about two rings then it transfers but we need a longer time to answer. Please help


    2 replies

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img+1

    Hello @Stellar Restoration Services, here's a KB Article on how you can adjust number of rings on your forwarding numbers.
    https://support.ringcentral.com/article/9758.html

    A

    You can always configure the RingTime from your online portal here under Users--> Settings--> Call Handling & Forwarding there is an option "Set the number of rings " where you can set the Ring number and time.

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