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Question

ring central app help link goes to salesforce

  • January 18, 2019
  • 2 replies
  • 365 views

When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:

Does this happen to anyone else?

2 replies

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  • Community Manager
  • January 18, 2019

Hi Micheal,


This is a known issue that we're working on correcting! In the meantime, here is the correct link for Glip help: https://support.ringcentral.com/app.html


  • New Participant
  • February 4, 2019
This is the first link I get when I search for "Glip Support" on google:
https://help.glip.com/hc/en-us

This gives me an SSL certificate error. And when I say continue anyway, then it takes me to the same referenced url (https://www.salesforce.com/products/community-cloud/overview/)