The destination you have dialed is disabled for your account

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When trying to dial a freeconferencecall.com conference line, the following message is received "the destination you have dialed is disabled for your account". When users go to their blocked calls settings, there is nothing mentioned any blocked numbers? How can this be undone.

phone numbers

Mary-Community_ModeratorAnswer

Community Manager

This issue needs additional information in the Admin Settings to resolve. Please create a Support case to troubleshoot this issue properly. You may go to https://support.ringcentral.com/new-case.html.

Mary-Community_ModeratorAnswer

Community Manager

This issue needs additional information in the Admin Settings to resolve. Please create a Support case to troubleshoot this issue properly. You may go to https://support.ringcentral.com/new-case.html.

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