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The destination you have dialed is disabled for your account

  • September 1, 2022
  • 1 reply
  • 1584 views

When trying to dial a freeconferencecall.com conference line, the following message is received "the destination you have dialed is disabled for your account". When users go to their blocked calls settings, there is nothing mentioned any blocked numbers? How can this be undone.

Best answer by Mary-Community_Moderator

This issue needs additional information in the Admin Settings to resolve. Please create a Support case to troubleshoot this issue properly. You may go to https://support.ringcentral.com/new-case.html.

1 reply

Mary-Community_Moderator
Community Manager
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This issue needs additional information in the Admin Settings to resolve. Please create a Support case to troubleshoot this issue properly. You may go to https://support.ringcentral.com/new-case.html.