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New Participant
Jun 12, 2020 7:17 PM UTC
Question

Turning off email notification of text messages

I have disabled all email notifications on my account, yet I still receive a separate email for every text I receive through ringcentral.
I've read many other posts where people say to go into User preferences, then to Notifications; but as I said, they're literally all turned off.

    3 replies

    New Participant
    Jan 25, 2021 5:29 PM UTC

    I have this same issue and it is so irritating! I get 10 emails when I have a short text message exchange.

    New Participant
    Mar 18, 2021 9:35 PM UTC

    did anyone get an answer - I have same problem

    Mar 19, 2021 2:52 PM UTC

    Hello everyone!

    You can disable the notification through your web portal. Click HERE on how to do it. Thank you!