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Question

Unable to submit support case

  • November 6, 2024
  • 1 reply
  • 69 views
R
Forum|alt.badge.img

Hi team, 

 

I have been unable to submit a support case for about a month now, as I keep getting the error message “Sorry an error occurred while submitting your case” every time I try to submit one. 

 

I have cleared my browser’s cache, used incognito, tried other device but issue persists. 

 

Regards,

Ryan

 

      1 reply

      Mary-Community_Moderator
      Community Manager
      Forum|alt.badge.img+3

      Hello Ryan,

       

      This issue is ongoing, and our team is actively working on a resolution. In the meantime, I’d be happy to assist by submitting a case on your behalf. Please send me a direct message with your issue and details using the format below. Thank you!

      Issue: 
      Name:
      Contact #:
      Contact Email: 

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