Unable to submit support case

1 reply
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Hi team,

I have been unable to submit a support case for about a month now, as I keep getting the error message “Sorry an error occurred while submitting your case” every time I try to submit one.

I have cleared my browser’s cache, used incognito, tried other device but issue persists.

Regards,

Ryan

Mary-Community_Moderator

Community Manager

Hello Ryan,

This issue is ongoing, and our team is actively working on a resolution. In the meantime, I’d be happy to assist by submitting a case on your behalf. Please send me a direct message with your issue and details using the format below. Thank you!

Issue:
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