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The First Step
August 24, 2022
Question

User Phones sort by status

  • August 24, 2022
  • 2 replies
  • 330 views

In Ringcentral MVP admin portal, under Phone system > Phones & Devices > User Phones

I don't see an option to sort by Status column to see user phones that are online. The status filter only shows offline filter but not online filter. How can I get a list of all User Phones that are online? I also done have the option to click on the "Status column to sort.

see screen shot below.

1661299786320.png

2 replies

a72808The First StepAuthor
The First Step
August 24, 2022

noticed that the service.devtest.ringcentral.com site has more filters for user phones.


1661300623996.png

Mary-Community_Moderator
Community Manager
Community Manager
August 24, 2022

Hi @Arsen Bababekov - Admin MVP Admin Portal and Devtest portal should have the same options to sort. Please reach out to Tech Support so they can check why yours doesn't have all the options available. You may submit a ticket here.